50295MKP - Receptionist (HILTON)

This offer is part of a Job Marketplace organized by BARCELONA ACTIVA by the HILTON company in collaboration with B-TRAVEL next March 28 from 10am to 12:30pm, in Pavilion 8 of Fira Barcelona (Montjuïc Complex) to fill 3 vacancies in the following profile: Recepcionist

Only people who best match the profile requested by the company will be notified. Attendance will be confirmed by email.

Functions:

As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

-Achieve positive outcomes from Guest queries in a timely and efficient manner
-Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
-Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
-Demonstrate a high level of customer service at all times
-Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
-Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
-Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
-Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
-Comply with hotel security, fire regulations and all health and safety legislation
-Act in accordance with policies and procedures when working with front of house equipment and property management systems
-Follow company brand standards

• Tipus de relació professional: Contracte
• Tipologia de contracte: Temporal
• Durada de contracte: 3 a 6 meses aprox. Fixe Discontinu
• Núm. Hores setmanals: 40
• Horari: Rotatiu (matí, tarda, nit)
• Retribució brut anual: 23.338¿